618 Reviews Found
Confirmed Sales Customer
Very quick service and everyone was very nice
Christopher E.
SCAPPOOSE
Business Response
We���re thrilled to hear everything was completed quickly and to your satisfaction! It���s wonderful to know we delivered such a positive experience. If there���s anything else we can assist you with, please don���t hesitate to reach out���we���re always happy to help!
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Confirmed Sales Customer
Best experience working with this dealership and sale���s person. Seamless
Irene M.
MEDFORD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Have a great day!
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Confirmed Sales Customer
I had the greatest experience with Jeremy. I purchased this vehicle out of state and was able to complete the entire transaction from the comfort of my home.
Niagina A.
ATLANTA
Business Response
Hi, we're thrilled to hear that you found our staff so supportive during your experience at Buick GMC of Beaverton. We're glad we were able to provide such a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
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Confirmed Service Customer
I really appreciated Chrisian's professionalism and courtesy.
Mark C.
HILLSBORO
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Buick GMC of Beaverton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I got an email in early December that there was still a recall on the airbag on my GMC Acadia. I've tried to get this fixed before but the parts are never available. I called to make an appointment for this specific recall and was given an appointment for January 6th. When I got there, I waited for 30 minutes and then I was told by customer service that the part wasn't available. Why in the world did I drive all the way out there to get this fixed if the part wasn't in? They knew why I was coming. I confirmed my appointment via text and email. It's so frustrating. Plus, every time I come in I give them my cell number. And, every time they come into the waiting room they ask for my husband. He didn't drop it off, I did. It's not that hard. They wrote down my phone number. They could have written my name down and made the smallest of effort to call my name and not my husband's. It was a frustrating experience all around.
Kenneth L.
PORTLAND
Business Response
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Sales Customer
Easy transaction, I made the selection of vehicle and contacted the dealership. Then pre-set financing before coming in to pick up the truck.
Gregory W.
GASTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
Alexander was great to work with. Good communicator, honest, and high integrity. Easiest automobile purchase I have ever done, in fifty years of car buying.
Alan B.
MEDFORD
Business Response
Thank you so much for your wonderful feedback! We're thrilled to hear that our staff made your car-buying experience smooth and enjoyable. We truly appreciate your kind words and are grateful for your trust. Congratulations on your new vehicle, and we look forward to assisting you again in the future!
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Confirmed Sales Customer
Love it here! Great place to purchase a Vehicle!
Peyton M.
HILLSBORO
Business Response
Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Dave was professional and very knowledgeable. Will definitely be referring friends and family here.
Joseph H.
BEAVERTON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
It was a good experience, but the lack of knowledge on the truck that I bought, makes it no a excellent
Aurelio L.
TUALATIN
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
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Confirmed Service Customer
Very friendly and timely, no issues. They also provided transportation to and from work for me because my appointment was on a working day. Awesome customer service over all.
Laiton B.
PORTLAND
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
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Confirmed Sales Customer
Larry Porter is a pleasure to work with and is respectful of our time. The Larry and the team at Beaverton GMC is why I will always be a returning costumer.
Ty L.
PORT ORCHARD
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Skylar and the entire team were incredible to work with. Service was great, complete and extremely efficient. I���m not sure I���d buy a car from any other place.
Robert G.
LAKE OSWEGO
Business Response
Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
We purchased our tonneau cover and weatherized mats on our app for our newly purchased truck. Made sure to have it shipped to the Beaverton service department location for install. Nobody called to set up the install so we called ourselves. Wasn't able to get through so had to leave a message on the message line. When we got a call back we set up the install for Tuesday morning (which was the earliest availability). When we dropped the truck off the service tech we spoke to was very ruid and unhelpful. Demanded us to show them the receipt for the purchases, otherwise we would have to pay for the install. We were able to get the proof from an email on our phone. After they looked at the email they informed me they would charge us the install fee, which is not what our sales guy told us. He said as long as we get the part shipped to the Beaverton location the install would be covered at no additional charge. The service department continued to argue with us with no remorse on the miscommunication. We agreed to be charged the install and then we were informed that the install wasn't going to happen on Tuesday and they would need the truck for longer than just one day. When we originally set up the install they informed us that it would take two hours and they would have it done within the day as long as the part was available. Realizing there was no way they could install the cover the next day we had to take the key back and leave knowing we would have to reschedule the install on a different day. With no remorse or helpful gestures he let us leave without any future plans. We went over to talk to our sales guy to let him know what happened. Luckily he was free. He helped calm us down as we were really frustrated. Our sales guy was able to talk to the service department and get the service scheduled correctly and the install charge waived. Bottom line the service guy is very unprofessional and rude. We are dreading the day we have to return for any future service.
Jamie K.
KING CITY
Business Response
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Sales Customer
Jeff was attentive and quickly addressed exactly what I needed. The experience was outstanding from start to finish, and I'm extremely grateful to the team.
Vladimir P.
VANCOUVER
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Leo was the person that assisted me throughout my experience. He as very helpful and knowledgeable about the automobile I was interested in buying. He treated like a very interested person in purchasing from Beaverton Buick.
Gina M.
PORTLAND
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!
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Business Response
David Beasley, thanks again for taking the time to leave us this information about your recent visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!